Terms and Conditions

Welcome to Mokshika.in. By using our website, services, and making purchases, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.

1. General Information

Mokshika.in is an online eCommerce store dealing in bangles, sarees, and women’s accessories.
By accessing this website, you agree to follow all rules and regulations mentioned here.
Mokshika.in reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Pricing

We ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur due to screen resolution, lighting, or availability.
Prices are subject to change without prior notice.
All prices are inclusive/exclusive of applicable taxes as per Indian law (GST, if applicable).

3. Orders & Payments

By placing an order, you confirm that the details provided by you (name, address, contact number, email) are correct.
We accept payments through secure gateways including Instamojo, UPI, Debit/Credit Cards, Net Banking, and Wallets.
Cash on Delivery (COD) may be available on selected orders/locations.
In case of payment failure, Mokshika.in is not responsible for any loss or duplicate transaction; customers must contact their bank/payment gateway.

4. Shipping & Delivery

Orders are processed and shipped within 2-7 business days, depending on availability and location.
Delivery timelines may vary due to courier delays, public holidays, or unforeseen circumstances.
Shipping charges, if any, will be displayed at checkout.

5. Returns, Refunds & Exchange

Customers may request a return or exchange within 7 days of delivery, subject to product eligibility (unused, original condition, with tags).
Certain items like delicate bangles, customized orders, and discounted items may not be eligible for return/exchange.
Refunds (if applicable) will be processed within 7-10 working days after product verification.

6. User Responsibilities

Users must not misuse the website by introducing viruses, harmful code, or attempting unauthorized access.
Mokshika.in reserves the right to suspend or terminate accounts violating our policies.

7. Intellectual Property Rights

All content on this website, including text, images, graphics, and logos, is the property of Mokshika.in.
Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Mokshika.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
We are not responsible for delays, product unavailability, or third-party service interruptions.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts at Gwalior, Madhya Pradesh.

10. Contact Us

For any queries related to Terms & Conditions, please contact us:
📧 Email: vipul2701@gmail.com
📞 Phone: +91-8234092030