📦 Shipping Policy – Mokshika.in
Thank you for visiting and shopping at Mokshika.in. We are committed to delivering your favorite bangles, sarees, and women’s accessories safely and promptly. Please read our shipping policy carefully.
🚚 1. Shipping Coverage
We currently ship across India through our trusted courier partners. If your location is serviceable, it will be confirmed during checkout.
⏰ 2. Shipping Time & Order Processing
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Order Processing Time: 1–2 business days.
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Delivery Time: 3–7 business days, depending on your location.
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Orders placed after 2 PM will be processed the next working day.
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No orders are processed or shipped on Sundays or public holidays.
💰 3. Shipping Charges
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Free Shipping is available on all prepaid orders.
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Cash on Delivery (COD) charges may apply (if applicable), and will be shown at checkout.
🧾 4. Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with tracking details. You can track the status through the ‘My Account → Orders’ section on our website or the courier partner’s tracking link.
🛑 5. Undelivered or Returned Packages
If a package is returned due to incorrect address, unavailability, or refusal, we will contact you. Re-delivery will be initiated after confirming updated details. Additional shipping charges may apply.
🛡️ 6. Damaged or Lost Orders
We ensure secure packaging, but if an item is received damaged or lost in transit:
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Notify us within 48 hours of delivery at support@mokshika.in or call +91-8234092030
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We may request images of the package/item for verification.
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Replacement/refund will be initiated as per our return policy.
🕗 7. Delays
We are not responsible for shipping delays caused by natural calamities, strikes, or courier disruptions. However, we will assist you with updates in such cases.
📬 Contact Us
For questions about your shipment, reach out at:
📧 Email: support@mokshika.in
📞 Phone/WhatsApp: +91-8234092030
🌐 Website: www.mokshika.in